It includes the presentation application Keynote, the word processing and desktop publishing application Pages, and the spreadsheet application Numbers. for its macOS and iOS operating systems, and also available cross-platform through the iCloud website. Reach out to the library if this doesn’t resolve the issue.IWork is an office suite of applications created by Apple Inc. Do this by closing Word, right clicking (or command click) its name in the applications list, selecting get info, and then checking the run using Rosetta option. Solution: Enable Apple’s Rosetta service for Word. Please contact the add-in provider for an update. Your add-in isn't compatible with this version of Word. Getting the error message: Word was unable to load an add-in. If it is not, contact one of the people listed in troubleshooting. Open Word to make sure the EndNote X9 toolbar is active in the program.This will ensure that Word and EndNote X9 are working together optimally. In the Customizer, make sure all the boxes are checked and click next>next>finish.Once you have finished the install, open EndNote X9 and complete the installation by clicking EndNote X9 in the upper left hand corner and then clicking Customizer.Click twice on the gear icon on the EndNote X9 installer window and follow the instructions.dmg file double click this to start the installation process. To unzip the file, go to your downloads folder and either control+click or click with two fingers on the EndNoteX9SiteInstaller.zip file.You will have to unzip the file before you can run the installer if you do not unzip the file, the installer may not be able to read the license information and will ask you for a license number or ask you to install a trial version. The EndNote install link you see below will download a zipped file into your downloads folder.For users upgrading from an older version of EndNote, please make sure your libraries are saved in a file location separate from the EndNote program folder (usually C:\ProgramFiles\EndNote).Once you have logged in, click the download button. After you click the link below, you may be asked to log in using single sign on. Please begin by closing all Microsoft programs, including Outlook and Word. To install EndNote X9, you must be an administrator on your computer.Mac OS EndNote X9 Installation for personal or UMMS provided Mac computers: Please be sure to allow all EndNote updates as requested to avoid impacting the program's functionality. Please note: If you are running OS 10.15 Catalina or higher you MUST use EndNote X9 or the program will not be compatible all older EndNote versions are 32-bit applications and will not be supported by Mac beginning fall 2019. If the installer asks for a license number, please try the extraction process again.Finish extracting run the installer, following the steps for a basic installation.In your downloads, right click the zipped file and look for EXTRACT ALL.Go to your downloads folder- do not click the downloaded file.Click the link below labelled EndNote X9 PC download.Close all Microsoft apps (Outlook, Word, PowerPoint).You must be a user with administrative rights on your computer for this process to work.I want to install EndNote on a personal device: Click EndNote and select “Install.” The installation process should occur without further input from you. ![]() Click this and scroll to find EndNote alphabetically listed. In the window that comes up, you should see and option for Apps.Click the Start button or Windows icon and search “Company Portal” or “Software Center”.These programs are available from the Company Portal or the Software Center, depending on the device you are using. If you have a UMass Chan-provided device, you will likely not have administrative rights on your computer, and will need to download EndNote from IT’s list of pre-approved apps or programs.I have a UMass Chan-provided computer or laptop: Please read the installation directions below carefully:
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